Your Vision, Engineered.

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

Sigma For Development ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, with particular attention to compliance with Middle Eastern and Egyptian data protection regulations.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Company or organization details
• Project requirements and specifications
• Communication preferences
• Payment information (processed securely through third-party providers)

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website information

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our services
• Communicating with you about projects and services
• Processing payments and managing accounts
• Sending newsletters and marketing communications (with your consent)
• Analyzing website usage and improving user experience
• Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

6. Your Rights (Egyptian Data Protection Law Compliance)

Under Egyptian Data Protection Law No. 151 of 2020, you have the following rights:

• Right to Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Request limitation of data processing
• Right to Portability: Request transfer of your data to another controller
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain:

• Contact information: 3 years after last interaction
• Project data: 7 years for legal and business purposes
• Website analytics: 2 years
• Marketing data: Until consent withdrawal

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than Egypt. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Essential cookies are necessary for website functionality and cannot be disabled.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Information

13. Complaints

If you have concerns about our data processing practices, you may lodge a complaint with the Egyptian Data Protection Authority or contact us directly to resolve the issue.

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing and using the services provided by Sigma For Development ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users, clients, and visitors of our website and services.

2. Services Description

Sigma For Development provides the following services:

• Custom web development and design
• Mobile application development
• Enterprise solution development
• AI integration and development
• Full-stack development and maintenance
• UI/UX design and prototyping
• Consulting and technical support

3. Client Responsibilities

3.1 Project Requirements

Clients are responsible for:

• Providing clear and detailed project requirements
• Responding to requests for information in a timely manner
• Providing necessary access to systems and resources
• Reviewing and approving deliverables within agreed timeframes
• Ensuring compliance with applicable laws and regulations

3.2 Content and Materials

Clients must ensure that all content and materials provided:

• Do not infringe on third-party intellectual property rights
• Comply with applicable laws and regulations
• Are accurate and up-to-date
• Do not contain malicious code or harmful content

4. Intellectual Property Rights

4.1 Client Ownership

Upon project completion, clients own:

• Final deliverables and source code
• Custom designs and content created for the project
• Project documentation and specifications

4.2 Our Rights

We retain rights to:

• Reusable code libraries and frameworks
• Proprietary tools and methodologies
• Portfolio use of completed projects (with client permission)
• Technical knowledge and expertise gained

5. Project Timeline and Deliverables

5.1 Timeline

Project timelines are estimates and may vary based on:

• Project complexity and scope changes
• Client feedback and revision cycles
• Technical challenges and dependencies
• Force majeure events

5.2 Deliverables

We will provide:

• Working software or applications
• Source code and documentation
• User manuals and training materials
• Deployment instructions
• Post-launch support documentation

6. Quality Assurance and Testing

Our quality assurance process includes:

• Code review and testing
• Cross-browser and device compatibility testing
• Performance optimization
• Security testing and vulnerability assessment
• User acceptance testing with client involvement

7. Support and Maintenance

7.1 Warranty Period

We provide a 30-day warranty period after project delivery for:

• Bug fixes and critical issues
• Performance optimization
• Compatibility issues

7.2 Ongoing Support

Extended support and maintenance services are available:

• Monthly maintenance packages
• Feature updates and enhancements
• Security updates and monitoring
• Technical consultation and training

8. Confidentiality and Non-Disclosure

We are committed to maintaining the confidentiality of client information:

• All project details and business information are kept confidential
• We sign non-disclosure agreements when required
• Team members are bound by confidentiality obligations
• Secure handling of sensitive data and trade secrets

9. Limitation of Liability

Our liability is limited to:

• Direct damages only (no consequential damages)
• Issues arising from our gross negligence or willful misconduct
• Reasonable compensation for project-related issues

10. Force Majeure

We are not liable for delays or failures due to:

• Natural disasters and weather events
• Government actions or regulations
• Internet or infrastructure failures
• Acts of terrorism or civil unrest
• Other events beyond our reasonable control

11. Termination

11.1 Termination by Client

Clients may terminate projects with written notice:

• 30 days written notice required
• Transfer of completed deliverables
• Return of any provided materials

11.2 Termination by Us

We may terminate projects for:

• Breach of terms or agreements
• Unreasonable demands or scope changes
• Illegal or unethical requirements
• Failure to provide necessary cooperation

12. Dispute Resolution

In the event of disputes:

• Parties agree to attempt amicable resolution first
• Mediation may be required before legal action
• Egyptian law governs these terms
• Disputes shall be resolved in Egyptian courts

13. Governing Law and Jurisdiction

These Terms are governed by the laws of Egypt. Any disputes shall be subject to the exclusive jurisdiction of the courts in Egypt, with consideration for Middle Eastern business practices and cultural norms.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.

15. Contact Information

16. Acceptance

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.